Explore the best  of Thailand  and Indochina with  us.       
1.gif (43 bytes)

FAQ - Frequently Asked Questions

 
 Enquiry & Reservation
   * Call us at 0-2714-9588   (outside Thailand: 66-2714-9588)
   * Hotline: 0-8633-08286  (outside Thailand: 66-8633-08286)
   * Email us at sales@apriltravel.com
 
 
 Payment Method
  * by Cash 
  * by Bank Transfer
  * by Cheque
  * by Credit Card (Visa, Master, Amex )
       Remark: There is service surcharge when pay by credit card
 
 Collection & Delivery
  * Please call us to make sure your tickets/voucher are ready for collection before you
      come to our office.
  * Delivery is available upon request and delivery fee may be applied depends on your
      location & delivery time    
 
 Terms and Conditions
  * All price shown are in Thai Baht or USD as indicated and subject to change without
     prior notice. 
  * All price are based on cash & carry & service surcharge will be applied when pay by
     credit card.
  * We will not be responsible for any errors or omission regarding prices or other
     information.
  * It is the passenger’s responsibility to obtain a passport valid at least 6 months and Visa
    (if required) for the country to be visited. Our company cannot be held responsible or
    liable for any expense, reimbursement or refund of tour prices if any passenger is refused
    entry by any country. All proper travel documentation is the sole responsibilities of the
    passengers.
  * We reserves the right to terminate any booking or transaction and refund any collected
     money (if any) to the customer.
  * We acts only in the capacity of an agent for the transportation companies, whether
     land or sea or air, hotels or other accommodation, restaurants, places of entertainment
     and other such travel services when reserved for its customer, and as outlined in your
     personal travel itinerary. We does not own or operate any such travel services and
     therefore maintains no control whatsoever over the personnel, facilities, equipment or
     operations of the suppliers of such travel services. In the event of April Travel offering
     or selling a tour/cruise/package holiday reserved with a tour operator, we acts only as
     an agent for the tour operator named in the travel brochure, which has made all the
     arrangements with the suppliers of the various travel services in your itinerary. We,
     therefore, shall not be responsible or liable to its customer for any claims, losses,
     damages or expenses arising out of injury, whether physical or mental, accident, death,
     delay or inconvenience to the customer or any other person, or damage to his/her 
     luggage or other personal property from any cause whatever and the customer waives
     any and all such responsibility or liability. To the best of April Travel knowledge and
     information, the description and information given about the various travel services are
     accurate. However, We shall not be liable to the customer if any of the travel services
     do not comply with, or the suppliers of such travel services do not provide the service
     represented. All arrangements are subject to the conditions imposed by the
     transportation companies, hotels or other forms of accommodation, restaurants, places
     of entertainment the tour operator and other such travel services, if any, and
     accordingly may be subject to cancellation and/or service charges. Refunds in whole or
     in part, for unused travel services are subject to such conditions. We shall only be
     responsible for refunding the net amount which is recovered from the appropriate travel
     service supplier less amounts expended to provide alternate services and other related
     expenses. All costs are subject to change without notice due to exchange fluctuations
     and tariff increases. In the event of any increase in the cost of the travel services after
     acceptance of the booking, the customer shall pay any such additional amount advised
     by April Travel. These conditions may not be waived or modified except with the written
     agreement with April Travel.
 
Privacy Policy
     We will never disclose or sell any of your personal information, including your name,
     address, credit card number, shopping, or transaction history to any third party, unless
     legally required to do so or at the request of the individual to whom the information
     belongs.
 
 
 
Copy Rights 2003. April Travel. All rights Reserved.